Billing
Policies Regarding Your Therapy Schedule
Sessions are typically scheduled one to three times weekly at a consistent appointment time. It is our policy to make the therapy schedule as flexible as possible. As parents ourselves, we understand that cancellations and changes in schedule are inevitable. When emergencies arise, we are happy to help you reschedule or cancel your session at no charge, with advance notice. However, we do ask that you avoid scheduling routine doctor and dentists appointments during your regularly scheduled therapy times as the therapist has reserved that time for your child.
Method of Payment
We accept payment by cash, check, direct withdrawal and credit card as well as payment healthcare reimbursement accounts. We bill monthly but reserved the right to bill by the session if payment is chronically late. We do offer a slight discount for payments made by check/cash and within 15 days of billing date.
Insurance
After years of playing the “preferred provider” game to ease the financial burden of speech therapy, we have eliminated the intrusion of managed care insurance into our relationship with the families with whom we work. We are very happy to assist families in filing insurance by providing statements complete with treatment and diagnosis codes. However, our practices will not be guided by an insurance company. Our therapists will devote their energies to the effective treatment of the children with whom we work, not unethical frequent testing and meaningless paperwork. Our goals for your child will not be limited to goals that can be artificially measured by percentages. At Park Cities Speech, our experienced therapists will provide care based upon the established standards of practice according to the American Speech, Language & Hearing Association. Without the intrusion of managed care, we can charge reasonable rates to all our families, without the inflation necessary to cover the excessive paperwork and lost revenue that often goes with being a managed care provider. We have found this to be a useful arrangement for our insured and uninsured patients. Many families who sought services based upon insurance coverage were surprised to discover that only diagnoses linked to “illness or injury” are covered and/or coverage is limited to only 25 session per year.
Medicaid and Home Health Billing
Park Cities Speech, Language & Learning Center works with several agencies in the community to provide home health services to children covered by Medicaid and other insurances who offer coverage for home health visits. Please ask our office manager about this service.
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